Thank you for deciding to book your trip with us. The following text explains the steps in our trip reservation process.
The first steps of the reservation process depends on whether you want to sign up for one of the “standard trips” offered on our website or whether you want a custom trip specially designed for you and your group.
1. “BOOK” THE TRIP
From the specific page of the trip you want to book, go to the yellow/orange box showing the trip price to the right side of the trip page, and enter your details in the section “Book this trip”. The next steps will give you secure payment options to pay a deposit or make a full 1-time payment if the start date is within 60 days. You will also be given the option to just book the trip and pay later.
2. PAY A DEPOSIT OR FULL PAYMENT
To guarantee the reservation for your trip, we require a deposit payment. Our booking system offers secure payment by credit card (Visa, Mastercard or American Express) or PayPal. We also provide our bank details if you prefer to make a bank transfer.
For Standard Trips, the deposit amount is 30% of the total trip price, calculated automatically by our booking engine.
3. COMPLETE your reservation using this form: Standard Trip Reservation Form
1. REQUEST a trip via email or by using one of these 2 forms:
2. We communicate with you via email and/or by telephone to work out the details of your trip. Once everything is clear, we’ll send you a written proposal by email containing a detailed itinerary, prices & inclusions and your requested dates. Once you agree to our proposal, we are ready for the next steps:
3. PAY A DEPOSIT
To guarantee the reservation for your trip, we require a deposit payment. Our booking system offers secure payment by credit card (Visa, Mastercard or American Express) or PayPal. We also provide our bank details if you prefer to make a bank transfer. The following deposit amounts apply:
For Custom Trips, the deposit amount is 300 euros per person or 30% of the total trip price, whichever amount is greater. Go to Pay for your Custom Trip here, or in the footer menu of this website, with instructions and links to our secure payment options.
In the case of booking a trip less than 60 days prior to start date, see “Late Bookings” below…
4. COMPLETE YOUR RESERVATION using the following form: Custom Trip Reservation Form.
After we have received your reservation form and your deposit (or full payment if applicable) you will receive the following information by email:
By 60 days before the start date of the tour. The same payment options as for the deposit will be available.
By 30 days prior to your trip departure date, we will e-mail you:
NOTE: for self-guided trips in mountain (not Camino) areas, we will send detailed daily route notes and topographic maps by courier to your 1st night’s hotel or other location in Spain as you request. We do not send physical packets overseas.
In the case of booking less than 60 days prior to start date, instead of a deposit, we will require a full 1-time payment of the entire tour cost. Just check the box for “full 1-time payment” on the reservation form
Terms And Conditions
Our cancellation & refund policy can be seen in Iberian Adventures General Information and Conditions
If you have any questions, please consult our FAQ’s. If you don’t find the answer you’re looking for, don’t hesitate to contact us.